Designer Wooden Doors and Windows - Production of Wooden Doors and Windows, Wood Window and door sales |

USEFUL INFORMATION

  • It is essential to keep all opening sections of the windows and doors closed during the building operation, to avoid cement and sand from fouling the working mechanism, this will also assist in eliminating sash warping and damage frames.
  • Support lintels above all windows and doors are a definite recommendation when building with wood. If the window's span is more than 2m wide, then supports should be used between the lintel and the windows sill until curing is complete. The windows and doors should at no stage carry the weight of bricks and wet mortar.
  • After the building program is complete, the windows should be cleaned and lightly sanded to remove all cement and paint stains, then correctly sealed as per specification. This will ensure that your investment lasts a lifetime and will always be appealing to the eye.
  • All wooden windows, sliding doors and entrance units are produced from the finest materials available, suitable for South African climate. Careful inspections are carried out during the manufacturing process ensuring that you receive the quality product that you deserve.
  • All sliding doors are accurately manufactured from kiln dried Meranti using the latest method of design and construction, which include aluminum track and solid brass rollers to ensure hassle free operation.
  • When installing windows and sliding doors, please ensure that the rebated section designed for glass installation is always positioned on the outside.
  • Sliding doors and folding doors should be recessed into the floor by 55mm, to achieve a level surface after the tiles or carpet have been laid. The bottom frame should not protrude above the finished floor level, otherwise this wouldcreate a hazard when walking in and out of the opening, and could result in tripping over the protruding section.
  • Lintels must be used above sliding doors/sliding folding doors and sufficient clearance allowed between the lintels and frame, at least 10mm, to prevent downward pressure from above bowing the frame.
  • The vertical spacing,, between the post and the slider must be checked regularly during intalment and must remain constant.
  • Ground levels must be 100% level as illustrated in Fig. C- (Any small object will cause the frame to bow and this will have affect on the door operation)
  • All four sides of the outer frame must be sealed prior to installation.
  • Its advisable to fit water-proofing membrane (DPC) between the floor and the frame.

HANDY TIPS

Seal after trimming the door to prevent moisture adsorption
(All 6 sides)

Do not hang doors when plaster or paint is wet. This causes severe warping.

Measure openings diagonally with a tape measure.

Lintels: Allow 5-10mm clearance between lintels and the top of sliding doors and windows (Prop for 14 days)

Ensure that the bases are level at all times. Wood is flexible, avoid pressure from any side.

When fitting glass, remove and fit beading at the same time -- pane per pane to ensure proper fitment.

If beading is supplied in random lengths then the glass installer must cut beading to size on site.

UNDERSTANDING YOUR PLANS

STORAGE, HANDLING AND MAINTENANCE CONDITIONS

Please read carefully the procedures to be followed to enable you to enjoy years of satisfaction with our products. This guarantee is subject to the following storage, handling & maintenance conditions, and only apply to items manufactured by Designer Wooden Doors (Pty) Ltd :

  1. All windows and doors must be pre-sealed at our factory premises before delivery. This is standard practice.
  2. After delivery, the items must be resealed with one coat of the following sealers before installation, either TIMBER LIFE ULTRA CARE GOLD SOLVENT BASE or SILKWOOD SOLVENT BASED if available. All of above must be shaded sealers which deflect the suns harmful UV rays. NO clear sealers will be accepted for the initial treatment process. The following shaded sealers are available for this purpose: Teak, Mahogany, Dark Brown, Golden Brown, Spec Brown and Imbuia. After installation the windows and doors must be lightly sanded or rubbed down with a scotch-brite-pad to remove cement and paint stains and a further two coats of the recommended sealers must be reapplied on all six sides.
  3. Follow-up treatment must be done yearly and no exception to this rule will be accepted. It is also recommended that the west and north sides of the building be carefully monitored on a six-monthly basis and follow-up treatment applied where necessary. A light rubbing with a scotch-brite-pad before follow-up treatment should be sufficient otherwise sanding might be necessary.
  4. A copy of the till-slip confirming the date of purchase of specified sealers, if not supplied by us, together with our company invoice must by accompany each claim.
  5. The products must preferably be installed by a certified builder.
  6. It is within the sole discretion of the manufacturer to either repair or replace defective products and no claim may exceed the original invoice amount of the item.
  7. Doors should be stored in a cool dry room and never in areas which are subject to extreme temperature or humidity changes. Shipping containers and corrugated sheds are not acceptable storage areas.
  8. Doors must be stored flat on four pieces of timber approximately 10cm off the ground, and the timber must support the first door equally on all four corners. Thereafter, the balance of the doors can be stacked on top of the first one.
  9. All wood products will be subject to shrinking, swelling or warping when exposed to dramatic changes in temperature, humidity or dryness. Carpenters must take these changes into consideration when hanging doors, or making clearance allowances.
  10. All doors must be sealed immediately after sanding or resizing on all six sides with a minimum of three coats of sealer before being hung in door frames.

EXCLUSION FROM OUR GUARANTEE

  1. Any buy-out products distributed by Designer Wooden Doors (Pty) Ltd or through authorized selling agents will be excluded from our lifetime guarantee, but will be subject to the individual supplier’s guarantee. An invoice confirming a buy-out item from another supplier will be sufficient proof to exclude the item from our guarantee.
  2. The appearance of the product is not covered by this guarantee.
  3. Natural Colour variations are not classified as defects.
  4. Surface checking, shrinking or cupping within limits.
  5. Any deterioration caused by failure to protect or seal all exposed surfaces and edges.
  6. The improper transporting or incorrect storing and installation of the product.
  7. Warp shall not be considered a defect unless it exceeds 6mm in the plain of the door itself.
  8. Warp is any distortion in the door itself and does not refer to the relation of the door to the frame in which it was hung. The term warp includes bow, cup and twist.
  9. To measure the amount of the warp present in a door the following method should be adopted. By placing a straight edge, taut line or string on the suspected concave face of the door at any angle.
  10. The measurement of the bow, cup and twist shall be made at the maximum point distance between the bottom of the straight edge, taut line or string and the face of the door.
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